What is a bit map file?
A BIT MAP is a high-resolution format used for black and white artwork or one-color applications.

What are vector scalable files?
Vector files can be scaled infinitely. Vector files differ from such files as raster images that are made up of individual pixels that can only be scaled 15%-20% before a noticeable loss of quality occurs. Vector files allow for large scaling with optimal quality.

What is the difference between a corporate image and an illustration?
There is a substantial difference between Corporate Designs and Illustrated Logos. Corporate Designs are simple, yet unique and memorable graphics that are highly recognizable from any reasonable distance and size. An example would be Nike's "swoosh" and McDonald's "arches". Illustrated logos require more complex artwork. The turnaround for these types of logos is 5 business days. The price for Illustration logos varies depending on your needs. Please contact us to get a quote.

Why do the colors look different when I print?
The colors on your screen look different when you print because your monitor is using a RGB (Red, Green, Blue) color space to view the colors on screen, as opposed to the printing process which uses CMYK (the combination of Cyan (blue), Magenta (red), Yellow and Black to achieve or represent the colors of your design or image.

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Logo Design

What can I do with my logo?
You can take your logo anywhere, but most importantly, where can it take you? Our American Business Card Custom design can be used anywhere, below are just a few of the endless options: Business Cards and related Stationary Products Brochures, Flyers, Contact Cards, Magnet Cards, Presentation folders and many more promotional items Web Sites Yellow Pages, Newspapers and other general advertisement, Direct Mailing, Office Signage, Bus/Automobile Signage, Apparel, General advertisement, such as signs and billboards.

Can I use my logo in Microsoft applications?
Yes, TIFF or JPG files will both work in Microsoft applications.

Can you create a website to match my logo?
Yes! If you have us design a custom logo, we can create a professional, coordinating website with the design and functionality needed to enhance your company image and increase customers.

Can you redesign my existing logo?
Absolutely! Send us your design, in any form, and we can work to enhance what you already had created.

How can I see my first logo compositions?
We can e-mail, fax or mail your samples. You can also request a color proof of your design to check the accuracy of the colors to make sure the colors, once they are printed, are exactly as you desire them to be. American Business Card Custom will soon allow customers to view their designs through their own personal portfolio on our web site.

What if I already have an idea for my logo design?
No Problem We can work with you at any stage of your design. Our designers can start from scratch with only the ideas that you have or you can send us your ideas and we can enhance the graphics and provide you with the superior logo that your company has been looking for. Most importantly, don’t worry; if you have no idea of what you are looking for, we can start there too.

Who keeps the rights to the creative logo and concepts?
You do. Once you have paid for the design time the design is yours and we can work with you to set up your logo for any of your advertising needs.

How long does it take for me to see my logo samples?
We can usually have the first set of designs for you to see within 48 hours; however, design turn around times will vary depending on the complexity of your design requirements.

When do you start working on my logo?
Once you have received a quote from American Business Card Custom, you only need send it back signed with the deposit paid and we will begin the process of designing your logo.

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Ordering

Can I have my order express shipped?
Yes, you can choose second day or overnight shipping for an extra charge.

Can I use a PO Box for my delivery address?
No. We need a physical address to deliver your order.

Do you ship international? What is the price?
Yes, we ship international. Pricing varies based on weight of order and location. You will see shipping options and pricing when checking out.

How do I get started?
Contact us now with any ideas you have and as soon as you receive and okay a quote, we will begin the custom design of your logo.

How is the material shipped?
We currently ship FedEx. Please call us with any questions and we will work with to get your order to you in a cost-effective and timely manner.

How long will it take for my order to ship?
Standard shipping takes 4 to 6 business days

Now I have my files what do I do?
Once you have your files you are free to use them for any and all of your design needs. Contact American Business Card Custom to get a pricing package for the printing of your necessary products.

What are my payment options?
We accept Visa, MasterCard, Discover, American Express, checks, COD, and money order. Checks, COD, and money orders must be received before your order will be processed. An additional $8.00 fee will accompany a COD order.

What files do I get with my order?
There are many different ways that we can send you a final design. We can give it to you in an Illustrator EPS. (Vector) file, a CMYK TIF. file (for process printing) and RGG. JPG. for screen or web use

What if I cancel my order half way through the process?
You can cancel your order at any time, as long as no products have been printed. However, if you do choose to cancel your design process you will be charged for the amount of time that was spent on your design.

What if I don’t like any of your concepts?
If you do not like any of our initial concepts you will be put in contact with our creative director. At that point our director will work with you on the restart of the design process. The director will work with you to get more detailed information regarding your likes and dislikes.

What if I go over my set number of revisions?
If you find that you have exceeded the set number of revisions in your package then you have a couple options. You can upgrade to a package that allows for more or even limitless revisions or you can stay with your current package and just pay for the additional design time.

What if I want to add items later?
Throughout the process you can always add on to your design and your product list. If extra time is spent on your design then you will merely pay for the design time and the cost of any additional products that are added to your order.

What kind of paper do you use?
Postcards are printed on 12 point (Premium) Glossy c1s (coated 1 side) card stock. Printable postcards are printed on 10 point (Premium) Glossy c1s (coated 1 side). We use c1s so our customers will have the ability to print on the backs of their cards if they desire. You can also choose a more suitable paper for your products. With custom design you have options of many styles, colors and paperweights.

How can I see my first logo compositions?
We can e-mail, fax or mail your samples. You can also request a color proof of your design to check the accuracy of the colors to make sure the colors, once they are printed, are exactly as you desire them to be. American Business Card Custom will soon allow customers to view their designs through their own personal portfolio on our web site.

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